Easier, better, faster customer service software designed specifically for the Public Sector.
If our customers love working with us you will too!
Firmstep is the leading provider of customer service solutions for the Public Sector. Over 150 customers from Local Government, Central Government and Housing Associations are using the Firmstep Customer Experience Platform to deliver an exceptional service to their citizens whilst reducing their costs.
For over 15 years, Firmstep has dedicated itself to designing solutions specifically for the Public Sector, and is growing at an unparalleled rate with one public sector body joining the Firmstep community every two weeks.
The Firmstep Platform accelerates digital channel shift, unlocks cost-savings and delivers easier, faster, better customer service.
We are always looking for hardworking, ambitious and talented professionals to join the Firmstep team. We’re based in the heart of London’s Tech City and offer competitive salaries, excellent benefits and clear career progression.